Our Mission

To create high-quality, turnkey technical writing, custom training, and competency management solutions for a safe and skilled global energy industry.

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Our Guiding Principles

Ensure deliverables to all clients are polished. The first draft is the final draft.
Protect our unique company culture through change and growth—our secret sauce!
Constantly improving—acquire knowledge, always be learning, stimulate industry innovation, network and grow, improve our performance.
Provide exemplary customer service—under promise, over deliver and take the extra step—always!

Our Core Values

We earn trust by acting with integrity. We expect each other to be respectful and committed to doing what’s best for our clients and our company. We collaborate openly in the pursuit of the right solution.

We are innovative and expect our team to think big, challenge the status quo, and improve continuously.

We are accountable. We measure ourselves and our actions against the highest standards of integrity, quality, and fiscal responsibility.

We are flexible. We empower our staff and contractors to work in an environment that ensures deliverable timelines are achieved while permitting the optimal work/life balance.

We are practical. We provide simple yet effective solutions for clients who are frustrated with overly complicated products from the market.

We value transparency and communicating openly and honestly.

We exceed expectations by deeply understanding the needs of our colleagues and clients.

We maintain the highest standard of quality in all our products and services.

Each value is a thread woven together to create the fabric of our company. As it has been from the beginning, our purpose goes beyond profit: We believe in the pursuit of better.

Our Credo

We provide an inclusive work environment where each person is recognized as an individual, for their unique strengths, and experience they bring to the Capstone ITS team.

We treat each other with respect, kindness, and encourage meaningful interactions amongst the team. We support the health and well-being of our employees and contractors through a Work From Anywhere Policy that offers flexible scheduling and encourages team-wide collaboration to ensure we meet our performance milestones, and we tailor our roles and resource planning to balance with life outside the office.

We are passionate, driven, and always go the extra mile. We see value in our work and are eager to perform well. We believe great, otherwise unforeseen opportunities often come from risk-taking.

We challenge the status quo and enjoy exploring new ideas. We encourage growth, creativity and bold pursuits that help propel the business forward, and the team to evolve. We adapt, re-assess, and redirect to adjust to the changing marketplace and to meet the requirements of our global clients.

We operate outside of the typical office structure, therefore, we take extra care to effectively collaborate, to leverage technology, and to work as a cohesive team and organization.

Our processes are practical, our work is deliverable focused, and our projects are results driven for both our clients and Capstone ITS benefit.