Our Services

Our training solutions have you covered from concept to competency.

We have you covered for all your training needs from concept to competency

Consulting
Services

Our team of subject matter experts (SMEs) are committed to helping you fully assess the current state of your training programs and best practices.

 

Through applied industry-specific expertise and evaluation criteria, we collaborate with you and your team to pilot training solution development plans that drive towards your desired future state training goals and objectives, from digital operating procedures to competency profile development.

 

Our consulting services are designed to ensure all our offered training solutions are cost-effective and designed to meet your specific needs.

Technical
Writing

Our technical writers and technical SMEs work closely with your stakeholders, from management to operations, to prescribed technical staff, to deliver clear, concise deliverables that accurately communicate your company’s technical requirements to internal and external stakeholders.

 

Our technical writing services focus on the development of operations manuals, standard operating procedures, training manuals and answers keys, assessment tools, general technical document and drawing design. These services extend beyond new document development to existing documentation reformatting and improvement, as needed.

 

Equip both non-technical and technical staff with the necessary knowledge to safely operate your facility and/or assets within targeted compliance regulations and to effectively resolve operational and maintenance issues as they arise.

Custom
Training

Whether leveraging your existing training materials, or implementing newly delivered Capstone ITS technical writing material, our team of training and learning development subject matter experts will work alongside your training, human resource, operations, and maintenance stakeholders through training solution analysis, design, and implementation, to ensure your site-specific training needs and requirements are met.


Recognizing training needs and requirements will vary from client to client. Our training solutions span from online eLearning products that serve many common industry training needs to the development of instructor-led training products and custom eLearning products that incorporate instructional and graphic design, microlearning, blended learning strategy, gamification, and augmented reality experiences. All developed with maximizing trainee engagement top of mind.


Our goal is to deliver high-quality, interactive online, blended, or on-the-job training solutions by utilizing innovative training processes and technology that will scale with your business needs.

Competency
Management

Building upon your technical training asset library and your custom training programs, our Competency Management SMEs will provide you with the processes and tools to develop the skills, knowledge, and career progression behaviours your employees need, so you can realize the full potential of your workforce.

 

The Capstone ITS – Training Competency Assurance Program (TCAP) is a structured competency framework that aligns employee career progression planning with employee training requirements and competency assurance measures. TCAP is an industry-proven and scalable framework, that when implemented will inform strategic decisions and advance both short-term and long-term workforce planning initiatives.

Managed
Training Services

Training knowledge is one of your company’s most important assets, and qualified, competent employees are the foundation to a company’s success. Our Managed Training Services offers a flexible and scalable solution set to ensure forward-looking training performance objectives are aligned to your business needs and optimal workforce performance.

 

Our structured practices and processes are focused on what matters most – making employee training more economical, more efficient, leveraging global training SMEs and modern technologies in a prescribed fashion that is most useful to our clients, and permitting our client’s internal teams to focus on day-to-day business growth and success.

 

 

Our Managed Training Services are designed to ensure all your training assets and programs are maintained as your training requirements evolve. 

We will
help you

Build a confident, expert workforce

Create scalable training tools & programs

Drive seamless operations & increase productivity

Elevate your safety & compliance standards

Meet our industry experts

Who are responsible for the development and delivery of our training solutions.

Catherine Charlebois
MLIS

Technical Writer 

Ed Bourcier
BA

Technical Writer

Michael Atkin
P.Eng

Project Manager

Gregory Denny
MSc, PMP

Project Manager

Vick Mahadeo
MBA

Technical Writer 

Start training with Capstone ITS today

With an extended training department and tools at your fingertips, it’s never been easier to meet your training goals and objectives!