Optimized production.
Optimized safety.
Audit ready.

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Technical Writing

We value information quality and usability in the documentation we create. We provide a wide variety of technical writing services including operations manuals, standard operating procedures (SOP), policies and procedures manuals, training manuals, technical document design, P&ID and PFD drawings as well as updating, formatting and editing existing documentation.

  1. Subject Matter Experts
  2. Technology
  3. Mobility
Subject Matter Experts
Subject Matter Experts

Our diverse team of industry experts ensures that technical information is accurate and useful.

Technology
Technology

We utilize the right tools for the job by partnering with innovation-driving providers and platforms on the cutting-edge of the technology landscape.

Mobility
Mobility

Critical operator information must be readily available. Utilizing our effective technology partners, we deliver responsive, on-the-go, mobile-friendly technical documents.

Custom Training

We offer fully online, instructor-led (on-site) or blended custom training programs powered by artificial intelligence as well as simulation and immersive experiences. We offer e-Learning development, microlearning, blended learning strategy, job-aids, digital magazines, performance consulting (6-boxes approach), gamification as well as virtual and augmented reality experiences.

  1. Blended Training
  2. Adaptive Delivery
  3. Instructional Design
Blended Training
Blended Training

Transformative training solutions are not one-size-fits all. We carefully craft a training experience utilizing a range of training modalities and techniques based on your specific goals.

Adaptive Delivery
Adaptive Delivery

We offer flexible solutions for the new global landscape. We create self-paced training as well as virtual and in-person instructor-led courses.

Instructional Design
Instructional Design

Our documents employ the science of Instructional Design to teach new behaviours and help develop the knowledge required for a new skillset.

Competency Management

With decades of experience managing competencies for large and small facilities alike, we’ve developed a six-stage methodology to give you competency assurance so you can be sure your staff are fully compliant.

  1. Competency Analysis
  2. Strategic Alignment
  3. Systems Design
  4. Training Delivery
  5. Assessments
  6. Competency Assurance
Competency Analysis
Competency Analysis

We initiate the methodology by learning about your strategic goals and workforce objectives. This ensures that our training experts thoroughly analyze and capture your facility’s goals and business needs.​

Strategic Alignment
Strategic Alignment

To reach your operational goals, we ensure you’re operating in compliance with local laws, regulations, and any internal company policies.

Systems Design
Systems Design

Once analysis and alignment of your business needs are complete, we design your solution using our competency assurance framework.

Training Delivery
Training Delivery

While processing your training data, we organize the training solutions guided by your specific needs, regulatory requirements, and professional input. We use blended learning solutions to deliver the right training materials in the right format.​

Assessments
Assessments

Learner progress is assessed early on to evaluate user performance and the competency management system. Training matrices and role competency profiles are reviewed to confirm alignment with your organizational needs.

Competency Assurance
Competency Assurance

Lastly, we align training, assessments, management and technology to develop a culture of continuous improvement.

How We Do it

Check out our policies on data security, equal opportunity and remote work.

Ready to optimize your human capital and protect your assets? Connect with us now.